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11 Apr 2018

West Coast Account Manager – California

Posted by Jennifer Mazza, – Anywhere

Job Description

Job #33396

An innovative produce supplier is searching for an Account Manager to join their team. The qualified will be responsible for developing and maintaining professional customer relationships by serving as the primary inside business contact.  

Essential Duties and Responsibilities: 

  • Account management responsibilities including vendor relationship management with timely issue resolution
  • CRM data management using Pipedrive
  • Gaining an understanding of the client’s business and products and utilizing that knowledge to help drive new and add-on sales
  • Helping to onboard customers onto our platform
  • Support on customer pricing
  • Quarterly customer visits to manage relationships
  • Making recommendations to tech team based on customer relationships and feedback
  • Analyzing sales data in order to identify trends and make insightful recommendations and ensure success metrics are met
  • Continuously reviewing the sales management process to look for ways to make improvements and introduce efficiencies 

Skills and Qualifications: 

  • Must have 5-8 years of account management or customer success experience within a fast-growing company
  • Builds trust quickly with customers and internal team
  • Start up experience, especially B2B or Sales, a plus
  • Strong problem solving and execution skills
  • Detailed oriented with a keen eye for accuracy
  • Comfortable entering and retrieving data from multiple systems in a fast-paced environment
  • Good time management and multi-tasking skills with ability to prioritize and shift focus as needed
  • Strong follow-through skills, especially following up with multiple teams to get information needed to resolve pending purchase orders
  • Strong written and verbal communication skills – able to write succinct messages and communicate clearly
  • Tech savvy – comfortable working with and learning new applications
  • Proficient in Excel, Microsoft Office and basic understanding of Quickbooks 

Salary: DOE, Medical Benefits, relocation assistance.

Please contact Jennifer Mazza,

Job Categories: Sales & Marketing. Job Types: West Coast. Job expires in Endless.

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