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Account Manager – Midwest
Posted by Jennifer Mazza, Jennifer@producecareers.com
A well established and reputable Produce Wholesale Distributor is seeking an Account Manager located in the Midwest to join their team. This position will work with the customer’s in regard to ads / promotions /forecasting / price points, etc. The ideal candidate will work directly with competitors (distributors) in addition to retail buyers.
Key Responsibilities include:
Personify brand and maintain positive relationships with customers in over 17 states.
Develop and execute sales and programs that maximize net revenue opportunities while growing customer penetration.
Identify and present opportunities to provide better service based on customer financial data.
Provide value-add solutions such as writing produce advertisements, drafting planograms, cooperation with sister companies, etc.
Promote new product offerings to customers.
Track order progress, follow-up and adjust orders as needed. Communicate with colleagues in customer service, operations, and transportation regarding changes.
Make formal presentations to customers regarding performance and recommendations.
Manage accounts with occasional face to face interaction.
Accountable for increasing volume.
Purchase a pre-determined selection of commodities for resale to customers.
Less than 10% travel required
Experience in retail or wholesale produce.
Dedication to excellent customer service.
Increasing current business by understanding customer needs and explaining our client’s value add.
Use internal and market data to identify potential sources of new business.
Professionally communicate market trends, availability, etc. with customers.
Deescalate and resolve customer service issues.
Track product pricing, shipping, and quality.
Proficient in Microsoft office, able to navigate other software applications