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29 Aug 2018

Northwest Customer Service Representative – Washington

Posted by Rich Lentz, – Anywhere

Job Description

Job #34000

Overview of Opportunity

  • A leading supplier to the fresh produce industry seeks an energetic, fast-paced, detail-oriented customer service pro to support the sales team
  • Help, assist, and service accounts; work with multiple depts and team members; proactively trouble-shoot issues
  • Proactively plan and coordinate between depts; communicate and trouble-shoot issues with key accounts
  • Position based in Yakima, WA

Position Responsibility Highlights

  • Work closely with customers, sales and manufacturing to ensure that customers’ needs are exceeded
  • Use and understand company specifications on company equipment lines and consumables in order to be able to provide customer correct information
  • Ability to plan proactively with customers to prevent any issues before they become critical
  • Ability to provide accurate and timely support to key accounts on any issue they share with customer service
  • Remediate any customer issues in a cross functional setting that may include members of the sales team, manufacturing team and representatives from the customer
  • Ability to work well as a member of a team and individually

Knowledge and Required Skills Highlights

  • College degree and/or training; or equivalent combination of education and experience related to Customer Service, Account Management or Related Field
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Spanish language experiences a plus but not required.
  • Solid mathematical skills; working with units of measure (SAE and Metric); compute rates and ratios; draw and interpret bar graphs.

Please contact Rich Lentz,

Job Categories: Sales & Marketing. Job Types: Northwest. Job expires in Endless.

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