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Produce Dispatcher – Florida
Posted by Jennifer Mazza, Jennifer@producecareers.com
A well-established grower/shipper/packer is searching for a Produce Dispatcher to join their team. This position will Schedule and dispatch drivers/trucks for freight movement. Directs the logistics of moving of product from its point of origin to its final destination using land carriers. He/She assumes responsibility for every aspect of the shipment and may use sophisticated computer systems to track shipments for multiple customers. Duties may include using telephone, or computer to transmit assignments and compiling statistics and reports on work progress
Dispatch trucks to appropriate locations according to specifications, or needs, using a telephone and computer.
Relay messages, and information to co-workers, shippers, receivers and customers • Confer with customers and co-workers in order to address questions, problems, and requests for service.
Manage multiple pick-ups and deliveries.
Respond to customer concerns and queries professionally
Use tools and relationships to identify potential carriers
Verify carrier safety and other qualifications
Make intelligent and tactful negotiation of rates and services • Must be able to effectively communicate service expectations to carriers
Oversee all communications within specifically assigned territories.
Monitor equipment locations and utilization in order to coordinate service and schedules.
Record and maintain files and records of customer requests, work or services performed, changes, expenses, inventory, and other dispatch information.
Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
Skills and Qualifications:
High School Diploma preferred • Computer proficiency in Microsoft Office
Critical thinker with strong organizational, problem-solving and analytical skills
Ability to multitask
Highly motivated with a desire to be successful
Comprehensive understanding of market conditions • Excellent communication skills, both written and oral
Resourceful and effective negotiation skills
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Salary: DOE, Medical Benefits, relocation assistance.
Please contact Jennifer Mazza, Jennifer@producecareers.com