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Sales Manager – Northern California
Posted by Katie Settle, firstname.lastname@example.org
Great opportunity for a sales expert to continue the terrific growth of a vertically integrated fresh produce company!
Their specialty items are great for chefs, foodies, health-conscious shoppers and people on the go. Their category is expanding as consumer tastes and shopping preferences demand fresh, tasty, exciting food choices.
Position is located in the northern region of the East Bay Area of California. Role will include some travel to customers and trade shows nationally (with most in the West) to drive sales and build relationships.
Position responsibilities include:
Point of contact for sales and customers’ orders
Contact customers on a daily basis for orders (via e-mail, phone, faxing)
Provide professional, quality and courteous customer service with a positive attitude and maintain customer relationships
Attend daily sales and production meetings
Complete load manifest
Maintain, manage and be informative of current market prices
Inform customers of pricing (daily, weekly, and monthly)
Manage promotional pricing and ads
Communicate with freight forwarder and trucking companies about logistics and customer issues
Ensure orders are filled by shipping supervisor
Communicate with production manager and packing supervisor on a daily basis about production
Manage current inventory of finished goods
Coordinate with company truck driver of his daily run and orders
Provide weekly forecasted sales needs to production manager, approximately one month before needed
Contact and send prospective customers information, samples and pricing
Provide customer service in problem areas (air freight, quality problems, etc.)
Take care of and record customers’ complaints, problems or shortages
Process and approve quality issues, claims, and adjustments with accounts receivables assistant
Assist, review and approve any account receivables or collections issues with accounts receivables assistant
Complete monthly reports (zonal, end of the month shipping inventory, monthly finished goods report, sales/production report, variances reports, monthly highlights)
Manage payroll for truck drivers and assistants
Manage and maintain TSA program and policies
Assist VP of operations in Recall Program
Assist with UPS orders
Attend monthly management meetings to provide sales report and data
Perform annual employee performance reviews for sales staff