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29 Jun 2020

West Coast Business Intelligence (BI) Analyst – California

Posted by Tara Schwartz, tara@producecareers.com – Anywhere

Job Description

Job #36618

As the Business Intelligence Analyst, you are a natural problem solver with a passion for understanding data and delivering actionable insights and impact for our clients. You have a strong understanding of agriculture and able to effectively create narratives and storytelling leveraging data. You will be driven by curiosity to understand our product capabilities to drive hypotheses, analyses, and recommendations for our clients.

This position will be a cross-functional role, mainly supporting the Customer Success department.

Essential Functions

  • Identify insights, spot patterns, establish cause & effect, perform analyses, and communicate key findings to clients and/or support teams to facilitate data-driven decision making
  • Provide actionable insights to our internal team and influence user experience design strategy
  • Produce data sets and reports for analysis using analytics and reporting tools
  • Identify key metrics and build data dashboards to track progress
  • Make data visually appealing and simple to effectively present to internal and stakeholders and clients
  • Work with cross-functional teams on ad-hoc analytics projects
  • Work closely with Marketing to provide customer case studies
  • Research, design, implement, and evaluate scalable approaches to deliver product analytics

Specialized Knowledge, Skills, Abilities

  • 3+ years work experience is required
  • Strong data analytics and statistical knowledge is required
  • Advanced working knowledge of Excel and PowerPoint is required
  • Experience with BI platform (e.g., Tableau, Qlik) to analyze data and develop reports is required
  • Prior work experience building Qlik stories is preferred
  • Familiarity with the agriculture industry is preferred
  • Ability to get things done fast and to work without continual guidance
  • Experience with customer service or customer operations analytics
  • Ability to tailor insights clearly to technical and non-technical audiences
  • Excellent organization skills and ability to adapt to a rapidly changing work environment
  • Attention to detail combined and creative/outside-the-box thinking

Please contact Tara Schwartz, tara@producecareers.com

Job Categories: Operations, Production, Processing. Job Types: West Coast. Job expires in Endless.

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